Remote Assist

In order to help customers better and faster, we are proud to offer our Remote Assist Interactive Support tool:

• Remote Assist is easy to use - sit back and let us do the work.
• Remote Assist is secure - all sessions are encrypted and protected from prying eyes.
• Remote Assist does not install itself - the tool is just temporary, and does not install into your computer. There is no need to worry about removing it after the session ends.

Instructions

Remote Assist is very easy to use.

Before starting your session, you should already be on the phone with one of our support agents. Then, follow these steps: